jili apps Privacy Policy for Filipino Players

When you register on jili apps, we collect personal details including your full name, date of birth, email address, and mobile number in order to create and verify your account. We also collect financial information such as your preferred payment method and transaction history to process deposits and withdrawals in Philippine pesos (PHP). During your sessions on the platform, we automatically gather technical data including your device type, operating system, browser version, IP address, and session duration to ensure the platform functions correctly on your device. Identity verification documents — such as a government-issued ID — may be requested to comply with applicable Philippine regulations and to protect against fraud. We collect this information only to the extent necessary to provide you with a safe, functional, and personalised gaming experience. No sensitive personal data beyond what is required for account management and regulatory compliance is collected or stored by the platform.

Your personal data is used primarily to operate and maintain your account, process transactions, and deliver the features of the jili apps platform to you as a Filipino player. We use your contact details to send account-related communications such as registration confirmations, withdrawal notifications, and security alerts — we do not send unsolicited marketing messages without your consent. Technical and usage data helps us identify and resolve platform issues, optimise performance on mobile devices, andimprove the overall user experience over time. Data may also be used to conduct identity checks, detect suspicious activity, and enforce our Terms and Conditions in line with responsible gaming obligations. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. Where we engage trusted third-party service providers — such as payment processors or identity verification partners — they are contractually required to handle your data securely and only for the specific purpose for which it was shared.

jili apps does not disclose your personal data to unrelated third parties except where required by Philippine law, a valid court order, or a regulatory authority with jurisdiction over the platform. We may share limited account information with licensed payment providers such as GCash and Maya solely to facilitate your deposit and withdrawal transactions in PHP. Identity verification partners may receive a copy of your submitted documents for the purpose of confirming your eligibility to use the platform — these partners are bound by strict confidentiality agreements. In the event of a business transfer or merger, your data may be transferred to the successor entity, and you will be notified of any such change in advance. All third parties who receive your data are required to maintain security standards consistent with those applied by jili apps. We will never share your data with advertisers, data brokers, or any party whose purpose is unrelated to the operation of your account.

We apply industry-standard encryption protocols — including TLS for data in transit and secure storage practices for data at rest — to protect your personal information from unauthorised access, alteration, or disclosure. Access to your account data within the platform is restricted to authorised personnel who require it to perform their specific job functions, and all staff handling personal data are trained in data protection obligations. Your account data is retained for as long as your account remains active and for a minimum period thereafter as required by applicable Philippine regulations and financial record-keeping obligations. If you request account closure, your personal data will be retained only for the period required by law before being securely deleted or anonymised. You are responsible for keeping your login credentials confidential and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account. We conduct regular security reviews to ensure our protective measures remain effective against evolving threats.

As a registered player on jili apps, you have the right to request access to the personal data we hold about you at any time by contacting our support team at [email protected]. You may also request correction of any inaccurate or incomplete information in your account profile, and we will action such requests promptly. If you believe your data has been processed unlawfully or wish to withdraw consent for a specific use, you have the right to request restriction or deletion of that data, subject to our legal retention obligations. You may opt out of non-essential communications at any time through your account settings or by contacting support directly. If you have a concern about how your data is being handled, you are encouraged to raise it with us first so we can resolve it — you also have the right to escalate the matter to the relevant data protection authority in the Philippines. We are committed to responding to all data-related requests within a reasonable timeframe and in accordance with applicable law.

This Privacy Policy may be updated from time to time to reflect changes in platform features, applicable Philippine regulations, or our internal data handling practices. When material changes are made, we will notify registered players via the email address associated with their account and update the "Last reviewed" date at the bottom of this page. Continued use of the jili apps platform following the publication of an updated policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically so that you remain informed about how your data is being protected. If you have any questions about this policy or about how your personal information is handled, please contact us at [email protected] before continuing to use the platform. Your trust is important to us, and we are committed to maintaining the highest standards of data privacy for every Filipino player on the platform.